Contact Us
At New York Life, our focus is to offer products and services designed for long-term success. Whether you need to access service forms, browse FAQs or contact us, we’re here to assist you every step of the way.
- Financial Advisors
- Individuals
Sales Desk
For general information about our products or help with a new case, please contact our Sales team.
888-474-7725
Mon-Fri 8:30am to 5:30pm EST
Service
For assistance with an existing policy, please contact our Service Center.
Service Center Phone
800-762-6212
Mon-Fri 8:30am to 5:30pm EST
Service Center Fax
508-599-6109
Attn: NYL Annuity Service Center
General Information
Service Center
800-762-6212
Mon-Fri 8:30am to 5:30pm EST
Send an e-mail
Service Center Fax
508-599-6109
Attn: NYL Annuity Service Center
Mailing Addresses
Regular Address
NYL Annuity Service Center
P.O. Box 9859
Providence, RI 02940
Overnight Address
New York Life
c/o BNY Mellon
4400 Computer Drive
Westboro, MA 01581
Self-Service Resources
Here you’ll find the resources you want to get the answers you need.
