Contact Us

At New York Life, our focus is to offer products and services designed for long-term success. Whether you need to access service forms, browse FAQs or contact us, we’re here to assist you every step of the way. 

Sales Desk

For general information about our products or help with a new case, please contact our Sales team.

888-474-7725
Mon-Fri 8:30am to 5:30pm EST 

Service

For assistance with an existing policy, please contact our Service Center.

Service Center Phone
800-762-6212
Mon-Fri 8:30am to 5:30pm EST

Service Center Fax
302-781-1780
Attn: NYL Annuity Service Center

Mailing Addresses

Regular Address
NYL Annuities - TPD
Mail Code 7390
PO Box 7247
Philadelphia, PA 19170-7390

 

Overnight Address
NYL Annuities - TPD
400 White Clay Center Drive
Attn: LOCKBOX # 7390
Newark, DE 19711

General Information 

Service Center
800-762-6212
Mon-Fri 8:30am to 5:30pm EST 
Send an e-mail

 

Service Center Fax
302-781-1780
Attn: NYL Annuity Service Center

Mailing Addresses

Regular Address
NYL Annuities - TPD
Mail Code 7390
PO Box 7247
Philadelphia, PA 19170-7390

 

Overnight Address
NYL Annuities - TPD
400 White Clay Center Drive
Attn: LOCKBOX # 7390
Newark, DE 19711

Our Annuities

Our suite of solutions helps prepare for retirement with confidence and peace of mind.

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Resources

Our tools help financial professionals lay a solid retirement foundation.

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Who We Are

Our legacy of financial strength is built on our longstanding tradition of putting people first.

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