Contact Us
At New York Life, our focus is to offer products and services designed for long-term success. Whether you need to access service forms, browse FAQs or contact us, we’re here to assist you every step of the way.
- Financial Advisors
- Individuals
Sales Desk
For information about our products, consultation on how to integrate annuities into your clients' retirement planning, or assistance with submitting a new annuity application, please contact our Sales desk.
888-474-7725
Mon-Fri 8:30am to 5:30pm EST
Service Center
For assistance with an annuity application that has been submitted or an existing policy, please contact our Service Center.
View Your Policies Online
Advisor Login >
Service Center Phone
800-762-6212
Mon-Fri 8:30am to 5:30pm EST
Service Center Fax
Fixed or Income Annuities: (866) 858-8956
Attn: NYL Annuities
Variable Annuities: (302) 781-1780
Attn: NYL Annuities
General Information
Service Center
800-762-6212
Mon-Fri 8:30am to 5:30pm EST
Send an e-mail
Service Center Fax
Fixed or Income Annuities: (866) 858-8956
Attn: NYL Annuities
Variable Annuities: (302) 781-1780
Attn: NYL Annuities
Mailing Addresses
Regular Address
NYL Annuities - TPD
Mail Code 7390
PO Box 7247
Philadelphia, PA 19170-7390
Overnight Address
NYL Annuities - TPD
400 White Clay Center Drive
Attn: LOCKBOX # 7390
Newark, DE 19711
Self-Service Resources
Here you’ll find the resources you want to get the answers you need.
