We offer proven annuity solutions that can provide financial guarantees2 needed to maintain a desirable lifestyle in retirement. Access our FAQs, service forms and other resources below.
Access forms and resources to make common account updates online. Simply download the form you need and complete it as instructed.
Visit our Service Forms page to access additional forms for policyholders.
Successful retirees have a plan for the unexpected.
Learn about the key financial risks in retirement.
Want to feel better about retirement? Have an annuity.
Annuity owners report feeling better about retirement than their peers without them.
To access your policy information, click here or on the “Access Your Account” button at the top of this page. You will need a Username and Password to access your policy. If you are accessing your policy online for the first time, click on the button that says "New User Registration” and follow the prompts. You will have to enter your last name, your Social Security number, and date of birth. If you have any challenges logging in or registering for an account, please call the Service Center at 1-800-762-6212, Monday through Friday from 8:30 a.m. to 5:30 p.m. Eastern Time.
You can view policy information, statements, and transaction history. If you have previously submitted a Telephone/Web Authorization form, you will also have the ability to change your address, request a partial withdrawal, or request a one-time variable sub account transfer.
You may change your address over the phone, online, or by submitting a completed Annuity Service Form.
Have another question? Find for your specific need on our FAQs page.
Access Your Account
New York Life provides a broad range of retirement solutions to meet your investment objectives.
For service issues, please contact our Service Center:
Mon-Fri 8:30am to 5:30pm EST
Send an e-mail
For mailing addresses, visit our Contact page.