Overview
Overview
Time-tested strength
Forged in a commitment to long-term results. New York Life Insurance and Annuity Corporation (NYLIAC) currently holds the highest financial strength ratings from all four major ratings agencies.2
Integrity is in the details
Integrity means making values-based decisions in everything we do regardless of external factors. We are guided by our purpose and vision.
Responsibility to policyowners
We stand by our commitments. Tomorrow’s policyowners will assess us on our past track record as the greatest predictor of New York Life’s ability to deliver on its promises.
Service Forms
Service Forms
Access forms and resources to make common account updates online. Simply download the form you need and complete it as instructed.
FAQs
FAQs
To access your policy information, click here or on the “Access Your Account” button at the top of this page. You will need a Username and Password to access your policy. If you are accessing your policy online for the first time, click on the button that says "New User Registration” and follow the prompts. You will have to enter your last name, your Social Security number, and date of birth. If you have any challenges logging in or registering for an account, please call the Service Center at 1-800-762-6212, Monday through Friday from 8:30 a.m. to 5:30 p.m. Eastern Time.
You can view policy information, statements, and transaction history. If you have previously submitted a Telephone/Web Authorization form, you will also have the ability to change your address, request a partial withdrawal, or request a one-time variable sub account transfer.
You may change your address over the phone, online, or by submitting a completed Annuity Service Form.
Contact Us
Contact Us
General Information
Service Center
800-762-6212
Mon-Fri 8:30am to 5:30pm EST
Send an e-mail
Service Center Fax
Fixed or Income Annuities: (866) 858-8956
Attn: NYL Annuities
Variable Annuities: (302) 781-1780
Attn: NYL Annuities
Mailing Addresses
Regular Address
NYL Annuities - TPD
Mail Code 7390
PO Box 7247
Philadelphia, PA 19170-7390
Overnight Address
NYL Annuities - TPD
400 White Clay Center Drive
Attn: LOCKBOX # 7390
Newark, DE 19711