If you are the sole owner of your policy, have granted transaction authority for your agent or have added a third party with transaction authority, a partial disbursement may be made on your policy via this website.
NOTE: no transactions are allowed on policies that are Jointly Owned. Requests for joinly owned policies must be submitted in writing and signed by all owners.
Follow step-by-step instructions to guide you through this simple process.
Step 1. Log into your account and select your policy.
Step 2. In the Self-Service Transactions tab, click on Withdrawals, Payouts & Additional Premiums.
Step 3. Locate the box titled, “Request a Partial Withdrawal” as pictured below.
Then follow these next steps:
3a. Click on BEGIN PROCESS.
3b. Now go to “A. Payee Selection”
3(c). Once you’ve entered all information, click the SAVE button.
Step 4: You can now see what you have so far by reviewing “1. Partial Withdrawal Details”.
4(a). If you’d like to make any changes to the payee, click the BACK TO PAYEE button:
Step 5 .Once you are satisfied with the payee, go to Section “B. Withdrawal Amount”, select a payment option and withdrawal amount:
**IMPORTANT: The maximum online withdrawal amount is $250,000.00 and you must maintain a balance of $2,000.00 per the annuity contract.If you wish to request a Full Surrender or withdraw $250,000.00 gross or more, please submit a completed Withdrawal Form.
Step 6 (a). Now go to Section “C. Tax Withholding”. Select desired “Federal Tax” and “State Tax” withholding (see pictured example below):
Step 6 (b). Now click the PREVIEW WHAT YOU’LL SUMBIT button to review what you have so far:
Step 7. You will see a summary of what you have submitted at this point:
Step 8. If everything is correct, click NEXT. If changes are needed to your request – click MODIFY:
Step 9. Next, see “IMPORTANT TAX INFORMATION” as pictured:
Please read and confirm that you have read the important tax information. You can still modify your request at this time by selecting MODIFY to make changes, or you can SUBMIT THIS TRANSACTION to process your request.
Step 10. That's it! Now you're set to receive your funds.
When will I receive my funds?
Registering for an online account is simple, saves time, and provides access to all of your account information in one place.
If you have questions about creating an account, please contact our Service Center by calling 800-762-6212, Monday through Friday, 8:30am to 5:30pm ET.